12-Month Warranty Included Details

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ARRIS SURFboard S33 DOCSIS 3.1 Cable Modem, Plans up to 2.5 Gbps, 2.5G Ethernet Port, for Xfinity/Spectrum/Cox, No WiFi - Certified Refurbished

ARRIS  |  SKU: S33-RB
Sale price $14999 Regular price $25000 40% off new
Certified Refurbished
Certified
Refurbished
12-Month Warranty
1-Year
Warranty
Authorized Seller
Authorized
Seller

Condition: Certified Refurbished

This product has been refurbished by the manufacturer or an authorized third party and tested to meet the manufacturer standards for like-new condition. Learn more

Warranty: 1 Year Warranty

1 Year Warranty Learn more

Free Shipping on Orders $50+

Free shipping with orders over $50.00. 30-day returns. Learn more

Your Gigabit home network will be ready with the SURFboard S33. A DOCSIS 3.1 cable modem, best for cable internet plans up to 2.5 Gbps the S33 is the fastest modem in the SURFboard lineup, Delivering the fastest speeds and the latest technology without the premium rental cost. With a 2.5 Gbps Ethernet port plus an additional 1 Gbps Ethernet port, the SURFboard S33 DOCSIS 3.1 Cable Modem is the perfect solution for multi-Gigabit home networking! Works with cable internet (coax) from Xfinity, Spectrum, Cox and other major U.S. cable providers. Does NOT work with fiber (Verizon Fios, AT&T Fiber, Google Fiber), DSL, satellite or 5G / fixed wireless home internet, and does not support ISP phone (voice) service.

Features

  • DOCSIS 3.1 cable modem best for cable internet speed plans up to 2.5 Gbps
  • 2.5 Gbps Max Internet Speeds
  • 32 x 8 DOCSIS 3.0 Modem Channels
  • 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels
  • One 2.5-Gigabit Ethernet Port and One 1 Gigabit Ethernet Port
  • Approved for Cox, Spectrum and Xfinity internet along with other US cable internet providers.  Is NOT compatible with ATT, CenturyLink, Verizon, Frontier or other Fiber Optic, DSL, Satellite or 5G / fixed wireless home internet providers.
  • Does NOT include Wi-Fi and Does NOT support cable digital voice service.

Superfast. Smart. Stress free.

Our cable modems give you the speed you need at the price you want.

Save on Rental Fees

When you purchase your modem, not only are you powering your home network with the latest technology, you save money on modem rental fees.

Quick & Easy Setup

The S33 has one 2.5-Gigabit Ethernet port and one 1-Gigabit Ethernet port. Connect to a Wi-Fi router or enjoy reliable, high-speeds for things like smart TVs and gaming consoles.

Manage Connections Easily

Connect all your mobile devices and smart home products seamlessly with Arris.

Works With / Does NOT Work With

Works with: cable internet (coax) from Xfinity, Spectrum, Cox and other major U.S. cable providers. DOCSIS 3.1. Supports cable internet plans up to 2.5 Gbps; use the 2.5 Gbps port for plans above 1 Gbps.

Does NOT work with: Fiber (Verizon Fios, AT&T Fiber, Google Fiber), DSL, satellite, or 5G / fixed wireless home internet. Does not support ISP home phone (voice) service.

What's in the Box

  • SURFboard S33 cable modem
  • Power supply
  • Quick start guide
  • Ethernet cable not included

Activate With Your ISP

  1. Connect the coax cable from your wall outlet to the modem and hand-tighten (connect directly to the wall outlet if possible, without a splitter).
  2. Plug in the power adapter and wait for the Online light to turn solid (up to 10 minutes).
  3. Activate with your provider. Xfinity: use the Xfinity app. Other providers: use your provider's activation page or call them with the model, serial number and MAC address on the modem's label.
  4. Restart the modem (unplug for 30 seconds, then plug it back in), then connect your computer or Wi-Fi router.

Will this work with my internet provider?

It works if your internet comes into your home through a coax cable from a cable provider such as Xfinity, Spectrum or Cox. It will not work with fiber, DSL, satellite, or 5G home internet. Check that your plan speed is 2.5 Gbps or less. If you have home phone service through your cable provider, keep their voice modem; this model does not support it.

DOCSIS 3.1 cable modem delivering multi-gigabit speeds up to 2.5 Gbps. Customers said it "performs well" with easy installation and runs at 1Gbz speeds. Praised for value at "half the cost" of new units. However, some experienced defective units and significant customer service delays with replacement shipments taking over two weeks.

  • 5 stars: 4 (80%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 1 (20%)
A
Allen Crawford (Athens, US)
Modem arrived well packaged and is performing well

Modem arrived well packaged and is performing well.

M
M (Elmer, US)
I was shipped defective unit I was told the new To me at the same time my old unit was being

I was shipped defective unit I was told the new To me at the same time my old unit was being shipped back and I'm on my second week without Internet and I was just gonna patiently wait but then they sent me this request for review and asked me how I was enjoying the modem they sent. Wow, if you're gonna ask I'm going to tell you. I can understand the defective product once in a while but what I cant understand is when you tell me that you will ship my Replace modem at the same time As I'm shipping mine back and then I need to email you over a week later and you tell me "oh I'll we'll ship it today" And then when ask you why you didn't ship it a week ago and I find forgetting to ship A customers replacement product to be unprofessional, You act confused like you didn't forget and you were being professional. so not enjoying, not enjoying the product at all. Thank you for asking.

H
Herman Fong (Brisbane, US)

Beats full price Thanks!

W
William Philmlee (Geneva, US)
Works great at about half the cost

Was replacing my older Zoom cable modem for one that could do GHz. This is $200 new. So for about half (with discount code) the cost and 1 year warranty I get my replacement modem. No problem installing and I'm up and running at 1Ghz speed.

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What does "certified refurbished" actually mean?

A refurbished product is one that was returned and then restored to as close to like-new as possible—including replacement parts and updated software where needed. Every refurbished product we sell is certified, meaning it's been restored by the manufacturer or an authorized partner and tested to original standards. Want the full breakdown? Read Refurbished, Renewed, Used… What's the Difference?

Are all refurbished items in equally good condition?

Yes. Every refurbished refurbished product is cleaned and tested to come as close to like-new as possible. We also carry new condition products which are unopened and brand new!

Do your products come with a warranty?

They do. Every refurbished product is backed by our 12-Month Refurb Warranty, and many new products carry longer coverage—1–2 years, and in some cases a Lifetime Warranty. Need specifics on your item? Contact us and we'll help.

Do you accept returns?

You can return most items within 30 days of delivery for a full refund. Items may be opened and inspected and still qualify, as long as they're returned in the same condition you received them and include all original accessories.

Do I have to pay for return shipping?
If the return is due to our error—such as an incorrect or defective item—we cover the return shipping cost.

When will I get my refund?
Refunds are typically issued within 5–14 business days after we receive your returned item.